DO NOT BOOK The company is called ViaHoliday. They booked us into the wrong hotel which was absolutely awful. Not the hotel advertised. It says if your hotel is full they will book you into a like for like one but when I contacted them about why I was never told that the hotel had changed they confirmed it was a mistake. There is another groupon which is for Venice and they had got mixed up with the hotels. I would NEVER have booked this with the hotel we went to. Middle of nowhere and just awful. Also, this is sold as a Christmas market break. Well there aren’t any Christmas markets in Venice. We walked for hours the first day looking for them before being told there aren’t any by tourist information. This was booked as a surprise for my partner SPECIFICALLY for the Christmas markets. It also cost me £100 more when I booked than I paid on the groupon because I booked a few days later the flight prices had changed. I’m not complaining about this part because it’s my fault, but my point is it wasn’t a cheap break. The company ignored my emails from the moment they realised there was an issue, and Groupon are unwilling to help.