Hotel Aaron, Via Giovanni Felisati, 187,
Città Metropolitana di Venezia30171Indicazioni stradali
Segnala|un mese fa
Wrongly advertised. I was booked into the WRONG hotel and when this was raised the company stopped responding, despite responding multiple times before. There was also no Christmas markets in Venice itself and this was confirmed by tourist information in Venice. The two reasons I booked this groupon is because of the lovely hotel and also the Christmas markets. The hotel we stayed in was awful and in the middle of nowhere. I was offered £50 groupon credit and that’s all. Also as a side note if you don’t book the with the packager the same day you buy your groupon the price will change. I paid £100 extra. Not happy at all
Segnala|2 mesi fa
DO NOT BOOK
The company is called ViaHoliday. They booked us into the wrong hotel which was absolutely awful. Not the hotel advertised. It says if your hotel is full they will book you into a like for like one but when I contacted them about why I was never told that the hotel had changed they confirmed it was a mistake. There is another groupon which is for Venice and they had got mixed up with the hotels. I would NEVER have booked this with the hotel we went to. Middle of nowhere and just awful.
Also, this is sold as a Christmas market break. Well there aren’t any Christmas markets in Venice. We walked for hours the first day looking for them before being told there aren’t any by tourist information. This was booked as a surprise for my partner SPECIFICALLY for the Christmas markets.
It also cost me £100 more when I booked than I paid on the groupon because I booked a few days later the flight prices had changed. I’m not complaining about this part because it’s my fault, but my point is it wasn’t a cheap break.
The company ignored my emails from the moment they realised there was an issue, and Groupon are unwilling to help.
✈ Italy Tour with flights
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Groupon ha verificato che l'utente è realmente stato da ✈ Italy Tour with flights.